FAQ
Yes. All the watches in our range are 100% original. Each piece undergoes a thorough authenticity verification and technical inspection.
Yes, all watches come with a guarantee – usually 12 months unless otherwise stated. The guarantee covers the mechanism and the correct operation of the watch.
Our guarantee applies to the operation of the mechanism and covers technical defects not resulting from use. It does not, however, cover:
Mechanical damage to belts, bracelets, clasps and buckles
Damage caused by impacts, falls, shocks, extreme temperatures or strong magnetic fields
Damage resulting from inappropriate or improper use of the watch
Damage caused by contact with water if the watch is not designed for it
Repairs and interventions by third parties – opening the envelope or dismantling components other than the strap will invalidate the warranty
Of course. If you’re looking for a specific model, get in touch with us – we’ll be happy to take on the task of finding a watch that matches your preferences.
Yes, we ship watches all over the world. Each shipment is properly insured and carefully packed.
Yes, we offer the possibility to buy directly through our website, as well as bookings and consultations by phone or email.
We offer several convenient and secure payment methods:
Bank transfer
Cash on delivery in person
Cryptocurrencies – we accept popular digital currencies, providing a modern and discreet payment solution.
Yes, in accordance with current law, we offer returns on online purchases – within 14 days of receipt (watch must be intact). Returns are not valid for personal purchase.
Yes, we are happy to buy luxury second-hand watches. We provide a fair valuation and a fast sales process.
Of course! The quote is free of charge and non-binding. Just send us photos and basic information about the watch and we will prepare an individual offer.
You can sell your watch in person in our showroom or remotely – by sending it to us by courier. We guarantee full discretion and security of the transaction.
Yes, every transaction is evidenced by a professional sale and purchase agreement that protects both parties and confirms the terms of the transaction.
Yes, every shipment is fully insured to ensure the safety of the watch during transit.
Having the original box and documents is a great asset and can influence the valuation, but is not necessary for the sale. The most important thing is the authenticity and verifiable condition of the watch.
Our reputation is based on years of experience and hundreds of satisfied customers.
Each watch is carefully inspected by experts.
We provide full transparency and a guarantee on the models we sell.
We operate to the highest standards of service and safety.
Feedback from our customers confirms our reliability and professionalism.